Terms of Service

Last updated: January 2024

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Premier Chimney and Roofing, LLC ("Company," "we," "us," or "our") governing your use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access our website or use our services.

Services

Premier Chimney and Roofing, LLC provides chimney and roofing services including but not limited to:

  • Chimney cleaning and inspection
  • Chimney and fireplace repair
  • Chimney cap and liner installation
  • Roof leak detection and repair
  • Complete roofing services

All services are subject to availability, site assessment, and execution of a separate service agreement.

Use of Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Use the website in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any portion of the website
  • Interfere with or disrupt the website's operation
  • Collect or harvest information of other users
  • Transmit viruses, malware, or other harmful code
  • Use automated systems to access the website without permission

User Content

By submitting information through our website, you represent and warrant that:

  • The information is accurate and complete
  • You have the right to provide such information
  • The information does not violate any third-party rights

Service Requests and Contracts

Estimates

Free estimates provided through our website are preliminary and non-binding. Final pricing is determined after an on-site assessment and execution of a service agreement.

Service Agreements

All services require execution of a separate service agreement that outlines:

  • Scope of work
  • Materials and specifications
  • Timeline and milestones
  • Payment terms
  • Warranty terms

Cancellations

Cancellation policies will be specified in individual service agreements. Generally, cancellations within 24 hours of scheduled service may incur a fee.

Payment Terms

  • Payment terms are specified in individual service agreements
  • We accept cash, check, and major credit cards
  • Deposits may be required for large projects
  • Final payment is due upon project completion unless otherwise specified

Limitation of Liability

To the maximum extent permitted by law:

  • Our website is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, special, or consequential damages
  • Our total liability shall not exceed the amount paid for the specific service giving rise to the claim
  • We are not responsible for third-party content or actions

Warranties

Workmanship Warranty

We warrant our workmanship for the period specified in your service agreement. Warranty terms vary by service type and are detailed in individual contracts.

Material Warranties

Material warranties are provided by manufacturers and are subject to their terms and conditions. We will assist in processing warranty claims when applicable.

Warranty Exclusions

Warranties do not cover:

  • Normal wear and tear
  • Damage caused by third parties
  • Damage resulting from improper maintenance
  • Acts of nature or weather events
  • Modifications by parties other than our company

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Premier Chimney and Roofing, LLC or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

Indemnification

You agree to indemnify and hold harmless Premier Chimney and Roofing, LLC, its officers, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Your use of our website
  • Your violation of these Terms
  • Your violation of any third-party rights

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

  1. Good faith negotiation between the parties
  2. Mediation if negotiation fails
  3. Binding arbitration in Virginia Beach, Virginia, if mediation fails

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law provisions.

Force Majeure

We shall not be liable for any failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government actions, labor disputes, or supply chain disruptions.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page with an updated "Last updated" date. Your continued use of our website or services after changes constitutes acceptance of the modified Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, along with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Premier Chimney and Roofing, LLC regarding your use of our website.

Contact Information

For questions about these Terms, please contact us: